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Modern Queue Management System

Smart Queue Management System for Counter Service.

NuQueue helps businesses manage customer flow through a modern, smart and structured queuing system.

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Smart Queue Management System for Counter Service.

Everything needed to run a clean queue flow.

Built for service counters, clinics, agencies, restaurants, and event teams that need a simple setup with professional customer-facing screens.

QR Ticket Issuing
Let customers scan and get queue tickets using their own phones.
Kiosk Mode
A self-service public kiosk mode for easy registration to queue and ticket printing.
Customer Display Screen
Make sure your customers always have queue info and entertainment while waiting for their turn.
Counter Individual Screen
To manage queue - call, recall, serve, complete, skip, or mark no-show from one screen.
SMS & WhatsApp Notification
Notify customers when their queue number is called, automatically in real time.
Reports & Analytics
Track waiting, serving, completed, cancelled, skipped, and counter performance.
Counter Transfer
Your customer chose the wrong service? Don't disappoint them, just move them to the correct counter.
Priority Number
Give the right to emergency cases, senior citizens, people with disabilities (OKU) and those with appointments to be called first.
Thermal Printer Connection
Connect your thermal printer to the NuQueue system using our NuQueue Bridge App. It's free for you!

Simple plans for growing operations.

Create your NuQueue workspace online today. Start your trial, then continue with the plan that fits your business. Now we are in Malaysia, Singapore, Indonesia, Brunei, Thailand, Vietnam, Cambodia, Myanmar, Laos and Philippines.

Grab your Soft Launch Promo this July 2026. Get free trial included, then pay first month at promo price. Available for MYR plans only.

Starter
RM 49 / month RM 99

Best for small teams that need simple queue control with QR, kiosk, and basic reports.

  • 14 days trial included
  • 5 services
  • 2 counters
  • 2 users
  • 1 display profile
  • 100 daily tickets
  • Kiosk + QR modules
  • Basic reports
Start Trial
Business
Popular
RM 99 / month RM 199

For growing teams that need more capacity, advanced reports, CSV export, branding, and counter screen flow.

  • 14 days trial included
  • 10 services
  • 5 counters
  • 5 users
  • 3 display profiles
  • 500 daily tickets
  • Kiosk + QR modules
  • Counter Screen
  • Advanced reports + CSV export
  • Custom branding
Start Trial
Pro
Recommended
RM 499 / month RM 999

For advanced operations that need unlimited usage, WhatsApp/SMS notifications, custom domain, and full reporting.

  • 14 days trial included
  • Unlimited services
  • Unlimited counters
  • Unlimited users
  • Unlimited display profiles
  • Unlimited daily tickets
  • Kiosk + QR modules
  • Counter Screen
  • WhatsApp + SMS notifications
  • Advanced reports + CSV export
  • Custom branding
  • Custom domain
Start Trial

Frequently asked questions.

Quick answers for teams preparing to try NuQueue for their customer queue flow.

What is NuQueue?

NuQueue is a cloud queue management system for issuing tickets, calling customers, showing live display screens, and managing counters from one dashboard. Our commitment is to help you serve customers faster, with less waiting chaos.

Can customers take tickets using QR?

Yes. Customers can scan a public QR link, choose a service, and receive a queue number on their phone.

Can we use a kiosk screen?

Yes. NuQueue includes a kiosk ticket issuing page, and a dedicated kiosk device can be configured for public use and ticket printing.

Does NuQueue support customer display screens?

Yes. The customer display screen can show now-calling tickets, waiting lists, announcements, media, and audio alerts.

Can staff have different access levels?

Yes. Tenant workspaces support role-based access for tenant admin, manager, counter staff, and screen staff.

Can I try the system before subscribing?

Yes. Yes. You can start with a 14-day free trial with full access. Or you can also try our demo version.

Ready to organize your customer flow?

Start your NuQueue trial online and set up services, counters, ticket issuing, and customer display screens from one clean dashboard. For setup or billing questions, contact us at [email protected].