Privacy Policy

Last updated: 01 Jun 2026

NuQueue is a queue management system that helps businesses and organizations manage customer queue tickets, display queue status, and send optional queue notifications.

Information We Collect

When customers request queue notifications, we may collect basic information such as name, phone number, queue ticket number, selected service, and queue status.

How We Use Information

We use this information only to provide queue-related services, including issuing queue tickets, showing queue status, and sending queue notifications through SMS or WhatsApp when enabled by the tenant.

Data Sharing

We do not sell personal data. Queue notification data may be sent to third-party messaging providers, such as SMS or WhatsApp API providers, only when required to deliver queue notifications.

Data Retention

Queue and notification records may be retained for operational reporting, troubleshooting, audit, and service improvement purposes.

Cookies and Similar Technologies

NuQueue may use essential cookies and similar technologies for login sessions, security, form protection, and normal platform operation. These cookies help NuQueue provide a secure and reliable service.

NuQueue does not currently use advertising cookies as part of the core queue management service. If analytics, marketing, or tracking cookies are added later, we may update this Privacy Policy or provide additional cookie information and consent options where required.

Contact

For privacy questions, please contact us at [email protected].