Billing & Plans
Understand invoices, payment methods, region-based payment options, and plan changes.
Billing pages allow tenant admins to review invoices, upload manual payment proof where available, and request plan changes. Available payment methods depend on region and system settings.
Payment Methods
Malaysia: manual payment and ToyyibPay may be available.
International: Stripe may be used for global payments when enabled.
Invoices
Invoices show the selected plan, billing cycle, amount, payment status, and related payment instructions where applicable.
Manual Payment Proof
Where manual payment is available, tenant admins can upload payment proof for admin review. The subscription or plan change is applied after approval.
Change Plan
Plan changes are applied after the related invoice is approved or paid. If a pending plan-change invoice already exists, NuQueue prevents creating duplicate pending invoices.
Subscription Status
Your subscription status may show as trialing, active, past due, expired, or cancelled depending on your billing state.
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